PBA G21602-307
I've tried this and pulling the battery multiple times. Still won't work.
I tried booting into recovery mode via the jumper. I plugged in an external hdd in FAT32 with the firmware files I was given by the intel live chat tech.
The update didn't start but I was able to get video signal in recovery mode. It brings me to something that looks like a partial POST screen, displaying coypright info, motherboard info, bios version. It stops here. So it seems like it's able to somewhat boot but the recovery script on the usb drive never runs.
I talked to colfax (the reseller of this system), and they gave me their own recovery files, which I tried to no avail.
I'll appreciate any solutions as there isn't much support for this board that I can find.