Because a video is worth a thousand pictures, here is a (bad) recording of the SDR sensors during a fan event. Watch the "P1 Therm Margin" sensor to the bottom and listen for the fans to spin up.
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Re: Random fan spin-up on R1304SPOSHBNR
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Re: S2600CP and LSI SAS 9210
(2) E5-2680v2
(2) Kingston KVR13E9/4I 4GB
I believe it is connected to port 3 and nothing shows up in the bios boot manager
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Re: Had a melt down on a Win 2008 r2 with IRST.
Hi CharlesRGrenz,
Data missing on RAID 5 array with Intel® RST.
I am following-up your post. Please tell me if you need anything else.
Regards,
Miguel C
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Re: Can one use (install) two of FUP8X25S3NVDK in ONE P4304XXMUXX?
Hi Thomas,
The Intel® Server Chassis P4304XXMUXX has enough space to support 2 Hot-swap Backplane PCIe Combination Drive Cage Kit for P4000 Server Chassis FUP8X25S3NVDK; however, the Intel® Server Board S2600CW Family is limited to support only one combo backplane kit in addition to one or two other backplane options.
I am following-up your post. Please tell me if you need anything else.
Regards,
Miguel C
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Re: S2600CP and LSI SAS 9210
Hello th3godf4th3r,
Thank you for your prompt response. At this moment sounds like a computability issues. I will recommend to first try the board on another PCIe port and to try the board on another computer. This because this board has not been validated for this motherboard.
If there is anything else we can help please feel free to ask.
Best regards,
Henry A.
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Re: Decoding System Event Log data to get more information
Hi,
Please let me know your results.
regards,
Jeremiah A.
Intel(R) Technical Support
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Re: Broadwell CPU (E5 2650) with two memory controllers
Hello diama13,
I hope you are doing well today.
The Xeon processor optimizes memory accesses by creating interleave sets across the memory controllers and/or memory channels. For example, if identical DIMMs are populated on both memory channels attached to a memory controller, the memory controller creates a 2-way interleave set across both DIMMs.
If DIMMS with different memory capacities are populated on the memory channels attached to a memory controller or if different numbers of identical capacity DIMMs are populated on the memory channels, the memory controller has to create multiple interleave sets. Managing multiple interleave sets creates overhead for the memory controller which can reduce memory bandwidth. Please see attachment for example.
I hope this clarifies your inquiry. Please let me know if you have more questions, more than glad to assist.
regards,
Jeremiah A.
Intel(R) Technical Support
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Re: Warranties (R1000SPO servers)
Hello Mike and others,
Reading again the config guide of ext. warranties and having 19 years of PCSD/EPSD experience, I think customer is very right - it's per Intel
"Two year extended warranty for Intel® Server Systems or Intel® Server Knock Down Kits + Intel® Server Boards that support one processor."
Means FIVE years total on the chassis, power supply, motherboard. CPU is excluded as customer purchased it separately (as it's not a DCB product).
Please recheck and reply here,
Thank you.
- Saar
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R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings
I recently purchased an old R2308IP4LHPC 2U server. Unfortunately, it sounds like a jet engine all the time. I changed the bios settings to auto throttling, acoustic profile, and quite fan idle mode enabled in the System Acoustic and Performance Configuration menu, yet nothing changes. I have noticed that the processor clock speed is not being throttled (i.e., each cpu core is at stock frequency) yet the cpu utilization is reported at less than 5%, so it's definitely idling.
Any suggestions how to get the fan speeds to manager correctly?
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Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings
Hello,
As the first recommendation please use the troubleshooting wizard for resolving high fan noise issues.
You can also download and perform a BIOS recovery for your server board, you can download the latest version here. You can find instructions here.
I hope this helps.
Best regards,
Sergio S.
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Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings
Thanks! Updating the FRUSDR did the trick. I followed these instructions suggested by the troubleshooting wizard: https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf
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Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings
Hello Joseph,
I am glad to hear that I was able to assist you with your problem, please let me know if there is anything else we can do for you.
Best regards,
Sergio S.
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Re: HPC S2600BP - System Cards
Hello ZAID,
I hope your are doing well!
If there is anything else I can be of help.
How did it go with the Server Support Team?
Best regards,
Henry A.
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Re: How to clear a TPM2 so I can provision it again?
Hello Manolis,
I hope you are doing well! Just wanted to follow up and ensure you had received the last information provided..
I hope this information helps
If there is anything else we can help please feel free to ask.
Best regards,
Henry A.
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Re: About Intel Black Box for common redundant power supply format question.
Dear Jeremiah:
Thank your fully support ! But I don't called the support contact window,because I can't follow this Business Hours,
I still solved this query , because I got a new power supply and try to decode this command,
The result is 1 byte-Data Length + 47 bytes-Tracking Data + 190 bytes-Event Data = 238 bytes ,
Many thanks and Best regards,
Alan Chen,
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Re: s2600cp BMC error help
Hello drock,
Do you have any updates, questions or comments in regards to this issue?
Please do not hesitate to contact us back.
If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.
Regards
Jose A.
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Re: drastic reduction in performance when compute node running at half load
Hello namshad,
Do you have any updates, questions or comments in regards to this issue?
Please do not hesitate to contact us back.
If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.
Regards
Jose A.
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Re: S2600CP cannot boot if EFI optimized boot is enabled
Hello Dormon,
We are still checking the error you are getting and will provide you with more information as soon as possible.
If you have any more questions, please let me know.
Best regards,
Caesar B.
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Re: About Intel Black Box for common redundant power supply format question.
Hello Alan,
Thank you for your response.
I'm to hear that you were able to find the information. Please let me know if there is something else we can help you.
regards,
Jeremiah A.
Intel(R) Technical Support
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Re: drastic reduction in performance when compute node running at half load
Sorry for the late reply.
I was trying to do all the test you specified. The confidence tests you suggested was successful. I tried to do Intel SEL viewer utility, but failed due to some errors. I am getting some errors while installing ncurses-lib-5.7-3.20090208.el6.i686.rpm. I am still working on it.
Since Ubuntu 16.04 was listed as a supporting OS, I have also installed ubuntu 16.04 in another compute node independently (which has the same configuration) in order to confirm that it is not problem with a specific operating system. So, now this compute node is running like an independent Desktop PC. But the performance issue is still there. So, I am guessing that it has to do something with the memory transfer to the RAM. Since I am using only 2 RAMs (32B each), if I am giving too many runs, the memory transfer between the processor and the RAM may be becoming slow. In our old cluster, we had compute nodes with only 16 cores with 2x8GB RAMs. In that one, even if we were giving full load, the performance was not reducing significantly. I would like to know about your opinion in this regards.
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